Why You Should Choose “RiNo”

Response from the owner:Thank you so much for your kind words! We’re really glad to hear you were happy with the results and that those tough stains and puppy odors are gone. It was a pleasure working with you!

Response from the owner:Hi Lucy, Thank you for your business and kind words. We are happy to hear that our work meet with your expectations. Please know that your future cleaning is our pleasure. Have a nice day!

Response from the owner:Thank you so much for sharing your experience! We're so glad to hear the results exceeded your expectations and helped bring new life to your carpets. It’s always rewarding to make a home feel fresher and more comfortable. We truly appreciate your trust and kind words!

Response from the owner:We really appreciate your amazing feedback! It’s great to know you’re happy with how fresh and spotless your carpets and rugs turned out. Thank you for choosing us and for recommending RiNo Carpet Cleaning — we’re grateful for your trust!

Response from the owner:Hi, Donna! Thank you so much for your continued trust and support! It means the world to us to be your go-to for keeping your rental properties looking their best. We’re so glad we’ve been able to deliver results you’re proud of, and we truly appreciate every recommendation you’ve made. We’re always here whenever you need us! 😊

Response from the owner:We are absolutely flattered by your remarks! We can wait to work with you again!

Response from the owner:We truly appreciate your feedback! It’s great to know our team’s professionalism and attention to detail made a difference. Thanks for choosing us!

Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that you’re happy with how clean your carpet looks. Being on time, efficient, and professional is always our goal, and it’s wonderful to know we delivered that experience for you. We truly appreciate your support and look forward to helping you again whenever you need us!

Response from the owner:Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re enjoying your freshly cleaned carpets and furniture. Ali takes great pride in making sure every detail is handled with care, and we’re glad his follow-up visit and extra effort made a difference for you. Your kind words and “10 stars” mean the world to us. We look forward to helping you keep your home fresh and comfortable anytime!

Response from the owner:Thank you so much for the amazing review! We’re thrilled to hear your carpets and furniture look brand new. Ali takes great pride in showing up on time and focusing on the details—he’ll be so happy to hear this. If you ever need a refresh for rugs, stairs, or upholstery, we’re here for you. – RiNo Carpet Cleaning

Response from the owner:Hi Heidi—thank you for the 5-star review! We’re thrilled that Batuhan could take care of your two rugs and two chairs quickly and do a fantastic job. We appreciate the recommendation! If anything needs a touch-up, our 100% Satisfaction Guarantee has you covered. We look forward to helping again whenever you need us.

Response from the owner:Thank you for the candid feedback, and I’m sorry for the late arrival and missed call—this isn’t our standard. We’re tightening our ETA + call-ahead process so customers are notified immediately if we’re running behind. Regarding the rug, tassels often need additional hand-detail after the main clean. I’d like to come back at no charge to hand-clean and groom the tassels, and I’d also like to reimburse the $50 fee you incurred due to the delay. Please contact us through the phone number on our profile or our website so we can take care of this right away. We appreciate the opportunity to make it right.

Response from the owner:Thank you so much for your kind words and for trusting RiNo Carpet Cleaning! We’re glad to hear both rooms turned out great and that you’re happy with the results. Punctuality and professionalism are always our top priorities. We truly appreciate your recommendation and look forward to serving you again in the future!

Response from the owner:Rita, thank you so much! We're glad we could provide you with prompt and courteous service. We truly appreciate your feedback!

Response from the owner:Thank you so much for your kind words and continued trust in our services! We're thrilled to hear that you’ve been happy with the results each time. It means a lot to us that you appreciate our communication, punctuality, pricing, and service. We truly value your support and recommendation — looking forward to helping you again anytime you need us!

Response from the owner:Thank you so much, Lana! I really appreciate you taking the time to do your research and choosing us—it means a lot. I’m so glad to hear that our approach and service checked all the right boxes for you. It was a pleasure working with you, and I’d be happy to help again anytime—whether it’s carpets, upholstery, office area, or anything else we can do to help freshen up your space. Thanks again for the kind words!

Response from the owner:Thank you for the awesome feedback, Taylor! We're so glad to hear you've had a great experience with our mattress cleaning service — twice! 🙌 We always aim to make scheduling easy and work around your availability. Thanks for choosing RiNo Carpet Cleaning again — we appreciate your trust! 🛏️✨

Response from the owner:Thank you so much for the kind words, Brian! We're thrilled to hear our technician worked some magic for you — those tough stains can be stubborn, but we love surprising our clients with results. 😊 Thanks again for trusting us!

Response from the owner:Thank you for sharing your experience, Paige! We truly appreciate your kind words about our technician's honesty and understanding. At RiNo Carpet Cleaning, we believe in giving straightforward advice—even if it means the service might not be the right fit. Wishing you a smooth move and all the best in your new place! If you ever need us down the road, we’ll be here to help.

Response from the owner:Thank you for taking the time to share your feedback, Noy. We're truly glad you appreciated our technician’s professionalism, respectful approach, and attention to detail during both visits. We always aim to deliver excellent service, and it’s important to us that our clients feel heard and supported throughout the process. We’re sorry to hear you were still disappointed with the outcome. During our initial conversation and the follow-up visit, we explained the challenges that come with treating pet urine that has penetrated deep into the carpet padding and subfloor. Unfortunately, prior DIY cleaning efforts using excessive water without proper extraction can sometimes worsen the issue by spreading the odor further. Our technician worked thoroughly and made multiple attempts to address the stains and odor. We also returned for a second visit to continue working on the problem. However, as we explained, replacing the carpet pad is often the only reliable solution when the damage is that severe — especially in rental properties where long-term buildup has occurred. As for the timing, we did communicate that we had a major job earlier that day and a long drive up north. We appreciate your patience and understanding in that regard. While we’re proud of the effort and care we put into this job, we understand your frustration and only wish the results had met your expectations. Thank you again for the feedback — it helps us improve how we set clear expectations for future clients.

Response from the owner:Thank you so much for trusting us, Nese! We appreciate your support and we look forward to working with you again!

Response from the owner:Thank you so much, Geof! We’re glad to hear you were happy with the service and pricing—it means a lot. Looking forward to seeing you again soon!

Response from the owner:Thank you so much for your kind words, Simone! We're thrilled to hear that you're happy with the results and our service. It was our pleasure to bring your white rug back to life! We look forward to serving you again. 😊🧼

Response from the owner:Thank you so much, Lam! I really appreciate you taking the time to do your research and choosing us—it means a lot. I’m so glad to hear that our approach and service checked all the right boxes for you. It was a pleasure working with you, and I’d be happy to help again anytime—whether it’s carpets, upholstery, or anything else we can do to help freshen up your space. Thanks again for the kind words!

Response from the owner:Thank you so much, Rachel! It was a real pleasure working with you. I'm so glad we could make the experience smooth and flexible for your schedule, and that you were happy with the results. We truly do take pride in every job, and your kind words mean the world. Thanks again for the recommendation—we're here whenever you need us next!

Response from the owner:Thank you so much, Alicia! We're thrilled to hear you're happy with the results. Nothing beats that fresh, like-new carpet feeling—we're always here when you need us again!

Response from the owner:Thank you, Diane! We’re so glad you were happy with the results and felt the price was fair. We truly appreciate your support and hope to work with you again soon!

Response from the owner:Thank you so much, Blake! We’re glad to hear you were happy with the service and pricing—it means a lot. We’d love to help with your outdoor patio furniture when you’re ready! Looking forward to seeing you again soon!

Response from the owner:Thank you so much for the thoughtful review, Jessica! It truly means a lot to hear how happy you were with the results. Pet stains can be tough, so I’m really glad we were able to make your carpet look brand new again. It was a pleasure working with you—thank you for your trust, and I’m always here if you need anything in the future! 😊

Response from the owner:Thank you so much, Clayton! It was truly a pleasure helping out, and I’m glad we could get everything taken care of quickly and leave your carpets looking brand new. Your kind words mean a lot—don’t hesitate to reach out anytime you need us again! 😊

Response from the owner:Thank you so much, Crystal! We're thrilled to have had the chance to help you out again, and it’s awesome to hear that your experience was just as great the second time around. We’ll be sure to share your kind words with your technician—he’ll really appreciate it! Thanks for your continued trust, and we’re always here whenever you need us again! 😊

Response from the owner:Hi, Hank! Thank you so much for the kind words! We’re thrilled to hear Berkant took great care of you and delivered results beyond your expectations. It’s always our goal to make even the toughest areas look fresh again—and we’re glad you felt the pricing was fair too. We truly appreciate your support and hope to work with you again soon! 😊

Response from the owner:Thank you for your wonderful review, Patti!! We're so glad to hear you were pleased with the results and appreciated the precision and care put into the job. It’s always our goal to provide top-notch service with a friendly touch. We truly appreciate your recommendation and look forward to helping you again in the future! 😊

Response from the owner:Thank you for your amazing feedback, Vince! You're OUR guy! We’re so happy to hear that David took great care of you and your carpets. Flexibility and top-notch service are what we strive for, and we’re glad we could accommodate your schedule. We truly appreciate your support and look forward to helping you again in the future!

Response from the owner:Thank you so much for your kind words, Miles! We're so glad we could help. It was a pleasure working with you, and we'd love to help you again whenever you need us. Don’t hesitate to reach out—we’ll be here!

Response from the owner:Thank you so much for this incredible review, Oliver! Thank you for placing your trust on us and it means the world to us to hear how happy you are with our service. It's been a pleasure working with you. We're here anytime you need us to take care of stressful pet accidents!

Response from the owner:Wow--thank you for this amazing review, Tommy! It was an absolute pleasure working with you. Looking forward to helping you again in the future!

Response from the owner:Thank you so much for trusting us, Beatriz! We appreciate your support and we look forward to working with you again!

Response from the owner:We are so grateful for you, Kathleen! Thank you for trusting us with removing pet stains from your carpet. We look forward to servicing you again in the future!

Response from the owner:Thank you so much for your kind words, Holly! We’re delighted to hear that you’re pleased with the cleaning and protection of your hardwood floors, as well as the tile and grout cleaning in your bathroom. It’s great to know that our pricing and service met your expectations. Your recommendation means a lot to us, and we’re grateful for the opportunity to help. We look forward to serving you again in the future!

Response from the owner:Thank you so much, Eda, for your wonderful review! We’re thrilled to hear that we could help with the pet stain and leave your carpet looking and smelling fresh. Your recommendation means a lot to us, and we appreciate your trust in our services. We’re here whenever you need us!

Response from the owner:Thank you so much for your amazing feedback! We're honored to be your go-to choice and truly appreciate your trust in us. Looking forward to serving you again anytime!

Response from the owner:Thank you so much for the trust, John! It was our pleasure serving you! We look forward to helping you with your cleaning in the future!

Response from the owner:Hello Prakash, I would like to thank you for your business and your honest opinion on our service. Here is your first review after we've completed the deep cleaning job. "Thanks for helping with our home carpet. My kids done a lot of marks all over the carpet. After carpet cleaning, it's looking amazing. Appreciate your work". We loved your kind words for us and we shared it on our Instagram page on November 22nd and you left this review on November 11th, same day with cleaning. We didn't even ask or offer and discount for your review. it was all your choice as we know. We have finalized the bill over the phone after negotiating the price. When we arrived to your house, after we walked through the whole house with your wife and seeing the carpets how stained and soiled we didn't change the price of general deep carpet cleaning and didn't charge any extra for those stains. Bill reminded as $340. As we inform to all our clients about pet stain and odor removal as an additional service and quotes on-site after knowing the condition of the carpets by walking through with an UV light. After we walk through with our UV light to detect all pet stain accidents, We let your wife know that there are a lot pet accidents and cost of getting rid of them and cost of it was $290. She decided not to treat those spots since it was an additional service and probably it is a rental property. While our technician was cleaning the carpet new tenants asked about condition of the carpets. Technician explained the condition of the carpet and additional cost for pet accidents removal. Because of they were going to live there they decide d to pay the additional $290 and have us apply stain/odor removal. When we completed the job and accepted the payments we sent all receipt to your email address and we informed you before we started the job and after we are completed. We are really confused why are you so unhappy about our work once you really appreciated

Response from the owner:Thank you so much for your kind words and for giving RiNo Carpet Cleaning a try, Amado! We look forward to helping you again in the future!

Response from the owner:Thank you for the trust, Bryan! Hearing that our service and attention to detail stood out means a lot to us! We're always here to take care of your capets whenever you need us!

Response from the owner:Thank you for the five star review, Sandra! Thanks for choosing RiNo Carpet Cleaning, and we look forward to helping you again!

Response from the owner:Wow, Ben, thank you so much for sharing your experience! We're thrilled that Ali was able to provide the service you needed especially with those pet-related challenges. Knowing we could help prepare your home for winter and provide a little extra for future pet mishaps makes us so happy. We look forward to working with you again!

Response from the owner:Thank you so much for choosing us again, Carlie! It's our happiness to be your choice for all your cleaning needs! Looking forward to serving you again soon!

Response from the owner:Robin, thank you for your wonderful feedback! We're happy to hear that our cleaning services helped maintain the fresh and welcoming look of your community. It's been a our pleasureand we look forward to continue serving you! Thank you for choosing RiNo Carpet Cleaning!

Response from the owner:Thank you so much, Leigh Ann! We had a pleasure removing that stain for you. Let us know if you ever need our service again!

Response from the owner:Thank you so much for trusting RiNo carpet cleaning! It was a pleasure to serve you! Til next time!

Response from the owner:Thank you so much, Shauna! You know who to call (us, of course) when you need a fast and reliable cleaning service!

Response from the owner:Hi Osvaldo, I am glad we were able to help you get those stains out from the carpet. Thank you for trusting us. Please know that your future cleaning is our pleasure.

Response from the owner:Hi Chloe, we are really happy that we were able to get that wine spill out 100 % from the brand new carpet. Thank you so much for giving us a chance. Hope to serve you again. Have a great day!

Response from the owner:Hi Iqra, it was really pleasure to serve you and have your beautiful home’s carpet new again. We appreciate your business with us and for your kind words. Please know that your future cleaning is our pleasure.

Response from the owner:Hi Huang, this is your friendly carpet cleaners. It was really Pleasure to serve you. Please know that now you have a friend in carpet cleaning business.

Response from the owner:Hi Michelle, it was really pleasure to help you on getting your carpet cleaned. We really thank you for your kind words. Please know that now you have a friend in carpet cleaning business.

Response from the owner:Hi Lesley, we really appreciate your business with us. Thank you so much for your kind words. Know that now you have a friend in carpet cleaning business. Your future cleaning is our pleasure.

Response from the owner:Hi Andy, Thank you so much for your business with us and for your kind words. Please know that your future cleaning is our pleasure. Have a great day!

Response from the owner:Hi Jules, thank you so much for trusting us and sharing your experience with kind words. It was really pleasure to help you getting your carpet new again 🙂 Please know that now you have a friend in cleaning business. Have a nice day.

Response from the owner:Hi Sinan, we are really thrilled to hear your kind words. it was really pleasure to help you. Please know that your future cleaning needs is our pleasure.

Response from the owner:Hi Kerilyn, it is always our pleasure to offer our service for you. Thank you so much for your kind words. Your words are our motivation to do better. See you next time!

Response from the owner:Hi Miss Russell, thank you so much for trusting us and sharing your experience with kind words. It was really pleasure to help you get your newly bought home’s carpet deep cleaned and healthy. Please know that now you have a friend in cleaning business. Have a nice day.

Response from the owner:Hi Mr Krand, thank you so much for trusting us and sharing your kind words for us. It was really pleasure to help you on getting your new home deep cleaned. Please know that now you have a friend in cleaning business. Have a nice day.

Response from the owner:Hi Kristine, thank you so much for trusting us and sharing your experience with kind words. It was really pleasure to help you getting your couch and carpet looks new again 🙂 Please know that now you have a friend in cleaning business. Have a nice day.

Response from the owner:Hi Ruth, thank you so much for trusting us and sharing your experience with kind words. It was really pleasure to help you get your carpet new again 🙂 Please know that now you have a friend in cleaning business. Have a nice day.

Response from the owner:Our absolute pleasure! Thank you so much! We deeply appreciate you 5 star review. We know important clean is these days and we promise to always do our best!

Response from the owner:Thank you Leslie! 😊 You really motivate us to do your best and your trust in really means a lot to us. Love to work for you again. It was our pleasure 🙏

Response from the owner:Thanks you so much Irene! Your review means the world to us!! We are so happy to be you've entrusted us with your in carpet cleaning service and I'm so thrilled by the results Ali has been able to achieve for you. We are ready for anything else you need, anytime!

Response from the owner:Our absolute pleasure! We strive for nothing less. Happy to service again, anytime 😊

Response from the owner:Thank you, Tim 😊 Love to work for you again, cheers!

Response from the owner:Thanks Cherry!

Response from the owner:Hi Lindsay, thanks for 5 star review! Usually our price gets cheaper when clean is done in bulk. We want to fairly compensate our technicians for the time which also includes setup and labor will bringing everything up stairs. Please reach back out again for further services anytime.

Response from the owner:Thanks you Greg for your kind words in your review. We'd like to save you money and time by getting things done right the first time. Ready be of service again anytime, cheers!

Response from the owner:Thank you so much for your kind words and for trusting RiNo Carpet Cleaning! We truly appreciate your recommendation and look forward to serving you again in the future!

Response from the owner:Thanks Sarah!!! We deeply care about our quality of service. I'm so happy you are please with the results. That's how cleaning service should be. Love to be of service again, anytime!

Response from the owner:Thanks Caitie!! Happy to take of you what you need the right way! Happy to help again anytime!

Response from the owner:Thank you Alexander! You paid for the service, we promise to deliver to the end. We are not the lowest costing option but we will give you the best cleaning you ever had!! Happy to assist again when you need it! Cheers!

Response from the owner:Thank you so much, Lauren! We appreciate your wonderful review. We're happy that you are happy with our super clean results. Let us know if you have questions and need anything else done, anytime.

Response from the owner:Thank you Christine for your kind words. Our pleasure and I'm glad you were pleased with your cleaning results. Happy to be of service again! 😊

Response from the owner:Thanks so much for this stellar detailed review Leah! I'm so glad you cleaning turned out so well. We are around and would love to help again anytime!

Response from the owner:This is wonderful Anne!! We deeply appreciate your kind words. We are very serious about our services. We are quite dedicated to get you the best results without causing damage to your carpets and upholstery. Our pleasure to service you again, take care!

Response from the owner:Thanks Dan!! We believe in paying exactly for what you get, being fair is part of it. Happy to be of service!

Response from the owner:Thank you for giving us 5 stars!!! We are so touched by your compliment and we are so happy that the cleaning results were worth it. Let us know if you need us again, anytime! Happy to be of service.

Response from the owner:Thanks Lindsay, we appreciate your review! Please let us know if we can help again anytime! Cheers

Response from the owner:Thank you so much for taking your time to share your experience!! It was absolutely our pleasure to service your cleaning. We will be ready for you anytime! Have great day!

Response from the owner:Thank you so much for your business with us.

Response from the owner:Hi Tamer, we really appreciate your business with us.

Response from the owner:Hi Yigit, we really appreciate your business with us, it was pleasure to help you.

Response from the owner:thank

Response from the owner:Hi Batu, we really appreciate your business with us. Also special thanks for your rate/review

Response from the owner:Hi Victor, we really appreciate your business with us. It was really pleasure to work for you. Please know that your future cleaning is our pleasure.

Response from the owner:Hi Cagri, thank you so much for trusting RiNo Carpet Cleaning. It was pleasure to work for you.

Response from the owner:Thank you so much for your business and kind words. Please know that your future cleaning is our pleasure.

Response from the owner:Thanks for sharing your experience, Jim! We try to do our best on getting the job done right and fair. Happy to be of service again.

Response from the owner:Thank you Stacy!

Response from the owner:Thanks Taylor! We are happy that you are happy 😊

Response from the owner:Hi Dina! Our absolute pleasure. We've handled many move in/out and we completely understand. You were such a joy to work for. Thanks again!

Response from the owner:Hi Lanaia, thanks for the outstanding review! Im so happy tha you are happy with our cleaning results. We will always try our best to make our appointment on time, if not earlier. Thanks for being flexible and understanding!

Response from the owner:Thanks Jenn! Happy to do what we can to accommodate your cleaning needs. Happy to service again!

Response from the owner:I'm happy Peter! Sometimes a really good cleaning by a knowledgeable professional can make all of the difference. I'm glad we were able to extend the life of your carpet!

Response from the owner:Thank you sincerely! Love to be of help again, anytime!